This Privacy Policy describes the types of personal information that Rome Trucking, Inc. and its subsidiaries and affiliates (collectively, “Rome”) collects, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
The services we provide are designed for individuals acting in their business capacity, and prospective clients and their representatives. Our website and services are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in a personal capacity.
We collect information you provide directly to us. For example, we collect information when you fill out a form, log in to your Rome account, connect a broker account, request customer support, or otherwise communicate with us. This information may include name, company name, email address, phone number, address, financial information, video and call recordings, insurance information, service ratings and reviews, and any other information you choose to provide.
We use this information to create your Rome account and enables you to use the Rome Service. We will verify that the MC number and DOT number match information listed on publicly available sources.
We use this information to provide content that’s relevant and enhance your experience using Rome Services. We only collect load board logins only when voluntarily provided it to us and collect associated information including, username, password, and access to associated information available in third-party load boards, including account information and third-party information. We collect and process such data in order to provide you access to our Website, tools, and applications and to our Services. We also do so in order to enhance our Website and our ability to provide efficient Services customized to meet your needs and those of other Users.
We use this information to build personalized profiles to enhance your use of Rome Services.
We use the information we collect in order to provide and improve our Services, including to match drivers with loads, aggregate loads, facilitate transportation of cargo, book loads, and process payments.
We may use the information we obtain about you to:
You may have certain rights regarding the personal information we maintain about you. We offer you certain choices about what personal information we collect from you, how we use that information, and how we communicate with you.
You may refrain from submitting information directly to us, although doing so may impact our ability to provide the products, services, and information you request and/or affect your ability to use applications software.
We typically offer you an opportunity to choose whether you want receive certain communications from us, generally by offering an "opt in" or an "opt out," depending on applicable law, when you first provide contact information through one of our Web sites. In addition, we will include an "unsubscribe" link in each electronic newsletter or promotional e-mail we send you, so that you can inform us that you do not wish to receive such communications from us in the future.
When accepting the terms of use/end user license agreement for applications software, you must opt in to collection of data from your mobile device in order for the applications software to work properly.
To update your preferences or ask us to remove your information from our mailing lists, we provide a link within each email. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
We're committed to protecting information collected. We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of information about you. However, be aware that no system is ever completely secure. We therefore cannot guarantee that information about you will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
Rome is not intended for children under 13 years of age, and Rome does not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under the age of 13 has submitted personal information to Rome, without the permission of their parent or guardian, please contact Rome at:
support@rome.ai
We may occasionally make changes to this Policy.
When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Spotify Service or send you an email or device notification.
For any questions or concerns about this Policy, contact us through email at support@rome.ai or write to us at 2261 Market Street #4797, San Francisco, CA 94114.